Susan Krystofiak is a Benefits Administrator at the City of Beaumont, Texas, and has been with the city for over 25 years. With a background in information technology, Susan transitioned to the role of Benefits Administrator in June 2020, with the goal of modernizing the benefits department.
After struggling with cumbersome systems and inadequate support from previous benefits platforms, Susan aimed to find a solution that would offer both efficiency and exemplary customer service.
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