Onboarding
Proven Onboarding Methodology
Our unwavering 100% implementation success rate is a testament to our people-centered approach, built on collaboration and clear communication—not just technology. Together, we build a partnership that lays the groundwork for lasting success.
Twenty Years of Successfully Serving the Public Sector
We take the stress out of the onboarding process with our unique consultative approach and by taking full ownership of the process. Our consultants manage every phase of the experience—from planning and discovery to configuration, testing, and deployment—ensuring that your benefits administration platform is optimized for your needs.
With 20 years of proven success in the public sector, Bentek ensures a smooth, efficient, and 100% successful setup—without the heavy lifting on your end. We begin by understanding your unique challenges and processes, so we can tailor our solution to your needs while you stay focused on what matters most: your people.
True Partnership is Our Goal
We do more than implement technology. We empower you and your team to perform at your very best.
Your Onboarding Journey
Kick-Off & Planning
We gather key insights into your goals and current processes then develop onboarding specifics and a project plan.
Discovery
We collect all the information we need from you, thoroughly analyze it, and define the necessary requirements.
Configuration
We get to work building the platform, creating files, and establishing integrations based on your needs and expectations.
Testing
Your site undergoes rigorous internal testing and peer review before being delivered to you.
Deployment
Once we have your approval, we transition your site to a production environment.
Training
We deliver a customized training program including best practices to ensure your success from the very beginning.
What We Promise, We Deliver.
You deserve a dependable partnership and a solution that exceeds expectations. With clear goals and consistent communication, we ensure a seamless experience backed by unlimited training and resources for lasting success.
- A partnership you can rely on.
- On-time delivery, every time.
- Regular communication and clear expectations.
- A customized solution that meets your needs.
- Extensive and unlimited training and resources.
- Successful transition to client success.
Complexity Doesn’t Need to be Complicated
See for yourself how Bentek can simplify your most challenging benefits administration requirements.