USVI

The U.S. Virgin Islands transformed benefits administration with Bentek’s automated platform, resolving data discrepancies, streamlining payroll integration, and ensuring accurate enrollment and billing across multiple government agencies.

The Government of the U.S. Virgin Islands, managing over 27,000 members across 55 agencies, faced significant benefits administration challenges, including data discrepancies and inefficient processes. Bentek’s platform provided the solution with automated auditing, seamless payroll and carrier integration, and multi-agency management. Within four months, Bentek eliminated manual errors, ensured accurate enrollment data, and streamlined billing reconciliation. This transformation improved efficiency and accuracy, supporting the government’s complex structure and delivering reliable, real-time eligibility and billing information.